Pick a time, and add your store URL so your demo is ready
How it works
There's nothing for you to write and nothing to look after.
I train it on your store
I build the assistant from your real FAQ, shipping and returns policies and full product catalog. You approve it on a private demo page before anyone sees it.
You paste one line
One script tag in your Shopify theme. There's no app to install and you won't need a developer. If you can edit a setting, you can do this.
It answers, day and night
Customers get instant answers with your real prices and timeframes. When it isn't sure, it says so and hands the customer to your email instead of guessing.
It handles the questions that fill your inbox
- Sizing and fitharness sizes, breed fits, measuring guides
- Shippingtimes, costs, countries, tracking
- Returns and exchangeswindows, conditions, how to start one
- Product questionsingredients, materials, care, what fits what
Built to be trusted with your customers
Answers only from your store
It quotes your policies, prices and timeframes. If the answer isn't in your store's information, it says so. It never invents a policy, a discount or a shipping promise.
No lock-in
Month to month, cancel with one message. Removing the widget is deleting one line from your theme. Your store is never dependent on me.
Ready within a day
It is usually ready within a day of our call. You try it on a private demo page first, like the demos above.
Set up for you
I do the training, the testing and the install support personally. You don't have to write anything or set up any software.
Simple pricing, no surprises
- Trained on your store's real content
- Widget set up with your store's name and welcome message
- Updates when your policies or products change
- Hosting and support included
- Cancel anytime, no contracts
Who's behind Hope AI
I'm Luke. I built Hope AI myself and I run it myself. I started it because of one simple problem: a customer has a specific question, the FAQ doesn't answer it, and they leave without buying. I wanted the simplest fix for that, and a chatbot that knows your store inside out was it.
You won't be dealing with a support queue. You'll be dealing with me. If you like me and trust me, you can trust what I build for you.
What most chatbots get wrong
Most chatbots are either too generic to be useful, or they send the customer straight to a person, which doesn't save you any time. Hope AI is built from your actual product details and FAQs, and only hands a question to you when it can't answer it.
Questions founders ask
Will it make things up?
No. It answers only from your store's actual FAQ, policies and product list. If the answer is not in your store's information, it says it does not know and points the customer to your contact email. It never invents policies, prices or discounts.
What if it can't answer something?
It tells the customer honestly that it does not have that information and hands them to your email. Edge cases land in your inbox, not in a wrong answer.
How long does setup take?
Usually one day. I train the assistant on your store, you test it on a private demo page, and once you approve it you paste one line into your theme.
Does it work on my theme?
Yes. It is one script tag that adds a floating chat bubble. It does not modify your theme, your layout or your checkout, and removing it is as simple as deleting that one line.
Can I change its tone?
Yes. Friendly and chatty, short and direct, emoji or no emoji. Tell me how your brand speaks and I will match it. You can try it yourself on your private demo page before it goes live.