Luke, the founder of Hope AI, with his brown cocker spaniel
For Shopify pet brands

You didn't start a pet brand to answer the same five questions every night.

Hope AI is a chat widget for your Shopify store. It learns your actual FAQ, shipping and returns policies and product list, then answers your customers around the clock and hands the hard ones to your email.

Live on real stores today. Set up for you, usually within a day.

Try it on a real store right now

Every demo is trained on a real pet store's actual policies and products. Tap a brand and ask anything a customer would, including the awkward stuff.

Want this on your store?

Send me your store link and I will build you a free demo trained on your real content, today.

DM me on Instagram

How it works

No content to write, no app to learn, nothing to maintain.

STEP 1

I train it on your store

I build the assistant from your real FAQ, shipping and returns policies and full product catalog. You approve it on a private demo page before anyone sees it.

STEP 2

You paste one line

One script tag in your Shopify theme. No app installs, no theme changes, no developer needed. If you can edit a setting, you can do this.

STEP 3

It answers, day and night

Customers get instant answers with your real prices and timeframes. When it isn't sure, it says so and hands the customer to your email instead of guessing.

It handles the questions that fill your inbox

  • Sizing and fitharness sizes, breed fits, measuring guides
  • Shippingtimes, costs, countries, tracking
  • Returns and exchangeswindows, conditions, how to start one
  • Product questionsingredients, materials, care, what fits what
Your storeAI assistant
Hi! My cat is 4.5 kg with a 28 cm neck. Which harness size do I need?
A 28 cm neck fits our size M, which suits cats from 4 to 6 kg. If she's between sizes, go one size up for comfort. Exchanges are free within 30 days if the fit isn't right.
And how fast is shipping to the UK?
UK orders ship within 1 to 2 working days and usually arrive in 3 to 5. You'll get a tracking email as soon as it leaves the warehouse.

Built to be trusted with your customers

Answers only from your store

It quotes your real policies, prices and timeframes. If the answer isn't in your store's information, it says so. It never invents a policy, a discount or a shipping promise.

No lock-in

Month to month, cancel with one message. Removing the widget is deleting one line from your theme. Your store is never dependent on me.

Live the same day

Most stores go from "yes" to a working widget within a day. You test it on a private demo page first, exactly like the demos above.

Set up for you

I do the training, the testing and the install support personally. You don't write content, configure software or babysit anything.

Hi, I'm Luke, the founder. I started Hope AI because I'm a dog person and I know what your inbox looks like after a product drop. The spaniel is quality control.

Luke · Hope AI

Simple pricing, no sales call

£250 setup
+ £40/month
Setup is a one-time £250. The £40/month hosting is free for your first month, so monthly billing only starts from month two.
  • Trained on your store's real content
  • Widget installed and matched to your brand
  • Updates when your policies or products change
  • Hosting, monitoring and support included
  • Cancel anytime, no contracts
DM me to start

Questions founders actually ask

Will it make things up?

No. It answers only from your store's actual FAQ, policies and product list. If the answer is not in your store's information, it says it does not know and points the customer to your contact email. It never invents policies, prices or discounts.

What if it can't answer something?

It tells the customer honestly that it does not have that information and hands them to your email. Edge cases land in your inbox, not in a wrong answer.

How long does setup take?

Usually one day. I train the assistant on your store, you test it on a private demo page, and once you approve it you paste one line into your theme. Most stores go live the same day they say yes.

Does it work on my theme?

Yes. It is one script tag that adds a floating chat bubble. It does not modify your theme, your layout or your checkout, and removing it is as simple as deleting that one line.

Can I change its tone?

Yes. Friendly and chatty, short and direct, emoji or no emoji. Tell me how your brand speaks and I will match it. You review real example conversations before launch.

Still have a question, or ready to go?

Either way, send me a message. You are talking to me directly, not a sales team, and I usually reply the same day.

DM me on Instagram